Privacy Policy

1. Introduction

Kleenable ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, and share your personal data when you visit or use our website (the "Website") or interact with our services. Kleenable is a national network of independently owned and operated franchise businesses ("Franchisees") providing domestic cleaning services.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information: This may include your name, address, phone number, email address, and any other information you provide to us when you request a cleaning service, contact us, or create an account on our Website.

• Service Information: Information about the cleaning services you are interested in, including your address, property size, and specific cleaning requirements.

• Technical Information: When you visit our Website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring website, and pages viewed.

• Cookies: We may use cookies and similar technologies to collect information about your browsing activity on our Website. You can control cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).

• Information from Franchisees: We may receive information about you from the Franchisee providing your cleaning service, such as confirmation of bookings, service completion details, and feedback.

3. How We Use Your Information

We may use your information for the following purposes:

• Providing Services: To connect you with a local Franchisee, facilitate the booking and provision of cleaning services, and manage your account.

• Communication: To contact you regarding your service requests, bookings, updates, promotions, and other relevant information.

• Improving Services: To analyze how our Website and services are used, identify areas for improvement, and personalize your experience.

• Marketing: With your consent, we may send you marketing communications about our services or special offers. You can opt out of receiving marketing emails at any time.

• Legal Compliance: To comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with the following parties:

• Franchisees: We share your information with the relevant local Franchisee to enable them to provide the cleaning services you requested.

• Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, email delivery, and other services. We ensure these providers are contractually obligated to protect your data.

• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

• Business Transfers: If Kleenable is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, delete, or object to the processing of your data. To exercise these rights, please contact us.

8. Children's Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@kleenable.co.uk